AI CHATBOT-BASED SMART KIOSK SYSTEM TO ENHANCE THE ACCESSIBILITY AND EFFICIENCY OF INFORMATION AT ACADEMIC INSTITUTIONS

In the dynamic landscape of educational institutions, the demand for streamlined information dissemination and enhanced accessibility has never been more crucial. This work introduces an innovative solution: an "AI Chatbot- Based Smart Kiosk System" designed to augment accessibility and efficiency in educational environments. Leveraging Artificial Intelligence (AI) and conversational interfaces, this system aims to redefine the way information is accessed and delivered within educational institutions. The AI Chatbot, embedded within interactive Smart Kiosks strategically placed across campuses, serves as an intelligent intermediary between users and institutional information repositories. The system is meticulously crafted to facilitate seamless communication, providing instant and personalized responses to queries related to course schedules, campus maps, event details, and various other informational needs. The key features of the proposed system include natural language processing capabilities, adaptive learning from user interactions, and integration with institutional databases and online platforms. By harnessing the power of AI, the Chatbot adapts to user preferences and continually refines its responses, ensuring a tailored and efficient information retrieval experience. Furthermore, this research explores the potential impact of the AI Chatbot- Based Smart Kiosk System on accessibility for individuals with diverse needs, promoting inclusivity within the educational landscape. The study delves into the usability and user satisfaction aspects, measuring the effectiveness of the system in enhancing the overall experience for students, faculty, and visitors. Through rigorous evaluation and testing, this research aims to validate the effectiveness of the proposed system in improving information accessibility and efficiency within educational institutions. The outcomes of this study are anticipated to contribute valuable insights for the integration of AI-driven technologies in educational settings, paving the way for a more connected and responsive learning environment. Keywords: AI Chatbot, Smart Kiosk System, Educational Technology, Efficiency, Conversational Interfaces, Artificial Intelligence, Natural Language Processing, User Interaction, Adaptive Learning, User Preferences, User Satisfaction, Connected Learning Environment