Generalized Classification of Software Quality Attributes

As per ISO 8402 standard, quality of software is the totality of features and characteristics of a product/ service and its ability to satisfy stated/ implied needs. Quality attributes possess the characteristics associated with the system and act as the measures to determine the quality of the software. Each quality attribute has been pertaining to specific feature or property of software and has unique effect Software quality attributes contribute equally for successful software development even though all sub characteristics do not equally affect software product and process. Though several issues related to the quality attributes and the respective classification have been discussed through variety of models and standards, each classification has cited with a specific view. Therefore a strong need has been emerged to systematically categorize quality attributes in an integrated manner. This paper proposes a generalized classification of quality attribute that leads to provide support throughout the software development process to produce quality software in view of product, process, policy, plan and service.